POLICIES
Please read
and review these Policies with members of your
group. Failure to comply with
any of these policies may result
in the immediate removal of Guest and any of
Guest’s visitors
from the house and the forfeiture of all rental payments and
security
deposit(s), along with other fees for damages as set forth below:
1.
CHECK-IN is at 4:00 PM. CHECK-OUT is 10:00AM The check-in
and check-out times
are strictly enforced. Guest will be charged
for an additional day if they fail
to check-out by 10:00 AM.
However, Guest may schedule in advance an earlier
check-in or
check-out time if agreed to by Owner.
2.
MAXIMUM OCCUPANCY & NO HOUSE PARTIES:
The House can accommodate a
maximum of twenty-five (25)
people.
However, if agreed to in
advance by Owner, additional guests are
permitted at $10.00
per person, per day.
NO HOUSE PARTIES: Guests must abide to
number of maximum
occupancy and the Home is not to be used for weddings, receptions,
parties or any other group functions without the written consent of
Owners.
The Home is intended to be rented to
Extended Families,
Corporate Retreats, Church Retreats and responsible adults over
25 years and older.
3.
PARKING: Vehicles may be parked as follows: 2 compact car
can be parked in the
Garage, up to 5 compact cars can be parked in the
driveway, and up to 3 cars can be parked
outside the Hedge of the House.
Maximum total of vehicles allowed is 10. No other parking is allowed
at Castlewood, or on neighbor's property.
4.
KEYS: Keys are in the Lockbox. After final payment is received,
Guest will
receive a welcome package with the directions,
combination to the lockbox, and
other necessary information.
Guest will be provided with two sets of keys (one
in the lockbox,
one in the kitchen bookcase inside the house.) Guest will be
responsible
for lost keys and will be responsible for the cost of purchasing and
installing new locks on the house if keys are misplaced and/or not
returned.
5.
LAUNDRY & CLEANING: The House is professionally cleaned
prior to check in. A
starter supply of paper products, bath soap,
dish soap, and laundry detergent
are at the House. Please remove
sand from linens, clothing before loading in
washer.
6.
MATTRESS & BEDS: Prior to check in, all beds are made up
properly with
waterproof mattress pad underneath sheets. Please
do not remove mattress pad
during your stay. In the event that
any mattress is soiled, wet or otherwise
damaged, your security
deposit will be charged.
7.
PAYMENT POLICY: A 50% down payment with signed contract
is required to ensure
Guest’s reservation. The Final Payment
(Final 50% Rent, Refundable Security
Deposit, and Cleaning Fee)
is due one month prior to the check-in date. If your
Final payment
is not received prior to 30 days of arrival, your reservation will
be subject to cancellation. Please refer to our cancellation policy.
Refundable
Security Deposit is equal to one night’s rent of regular rate.
This will
be returned if the
house is not damaged. Reservations that are
requested within two weeks of
occupancy must be paid by cashier’s
check or money order. Any returned checks
will be charged $50.00
service fee.
8.
CANCELLATION: A full or partial refund of the deposit,
minus $100 USD cancellation fee, may be made if Owner is able
to re-rent to other parties for the same reservation period.
9.
DAMAGES: Guest is liable for all damage and repairs to the
House and its premises that are outside what is considered normal
wear and tear. Holes in the basement suspended ceiling will result in
a flat charge of $150.00.
10.
PETS ARE NOT ALLOWED. Pets are not allowed on the premise at any
time.
A pet in the House premise or any evidence of a
pet in the House
will cause forfeiture of all rent paid, forfeiture of any
deposit, and
immediate eviction of Guest and visitors.
11.
UNRULY OR DISRUPTIVE BEHAVIOR PROHIBITED: Castlewood
is located in a quiet, residential area. Excessive noise or parties will
result in fines up to $500 per day. Owner also reserves the right to
expel Guest and any of Guest’s visitors from the House for other
types of unruly or disruptive behavior, including but not limited
to climbing on the roof, discharging fireworks, using illegal substances,
and the like. If Guest or any of the members of Guest’s party participate
or commit any unruly or disruptive behavior, Guest and Guest’s
visitors and members of Guest’s party must leave the House immediately
and quit the premises. If Guest has reserved Castlewood for additional
days, these amounts will not be refunded. If Guest does not have
additional days reserved at Castlewood, Guest agrees to pay $500 as
liquidated damages for violating these policies.
12.
BEACHES ARE STATE LANDS: The beaches are Ocean Shores State
Recreation properties which rules and enforcement are managed by
Oregon Parks and Recreation Department.
13.
SMOKING IS PROHIBITED IN THE HOUSE: Smoking is not allowed
inside the House.
When smoking outside the House, the remainder of
the cigarette must be placed in
the cigarette container outside. Smoking
inside home will result in fine
and/or eviction.
14.
TELEPHONE POLICY: Only local calls can be made on the telephone
in the House.
For long distance calls, please use a prepaid calling card.
Guest will be
charged for any long distance charges incurred
on the telephone.
15. DAMAGE
IN EXCESS OF SECURITY DEPOSIT: Guest is responsible
and liable to Owner for
damages in excess of the security deposit for any
damage or loss by Guest or
members of Guest’s party.
16. ACCESS:
Owners, along with any of its agents, are allowed access to the
House and land
upon at least 24 hours notice to Guest through its owner or
property manager by telephone,
writing or in person
By way of example and
not limitation, agents of
Owner may include plumbers,
electricians,
rental companies, pest inspection.
If Guest or any members of
Guest’s party
refuses access to Owner or its agents,
the Owner may unilaterally
terminate
Guest’s rental agreement, order Guest and members of Guest’s party to
leave
the House and quit the premises, and Guest will forfeit all payments and
security deposit.
17. USES OF
NEARBY PROPERTY: Owners do not have control over the
uses of property near
Castlewood that is not owned by Castlewood.
Accordingly, Owners are not
responsible for any noises, smells or other
disruptions caused by uses of
property near Castlewood. Any such
disruptions caused by the uses of property
near Castlewood shall not be
cause
to terminate the rental agreement for
Castlewood.
18.
WEATHER
CONDITIONS: If any unforeseen conditions or problems with
the House arise prior
to or during Guest’s stay, Owner reserves the right
to refund Guests’ payment on
a pro-rated basis. Such unforeseen conditions
could be the following but are
not limited to hurricanes, storms, vandalism,
flood, etc. Owner assumes no
responsibility for such unforeseen conditions.
Owner is not responsible for any
weather condition or acts of God or nature
that happen during the Guest’s stay.
No refunds will be made due to weather
conditions.
19.
MAINTENANCE: Owners shall make every reasonable effort to keep the
House, its
systems and appliances in good working order. However,
despite these efforts,
some items may fail from time to time. Owners will
repair any appliances upon
notice by Guest. Owners shall not be liable for
any failure(s) of any system
or appliance in the House.
20. HOUSE
UPKEEP: All occupants of the House are required to perform normal
upkeep items
on the House, to wit:
- Removing garbage on Tuesday evenings & Recycling on Sunday evenings
- Cleaning of individual dishes of all occupants.
- Notifying Owners of any damage or problem with the House or property.
- Locking all windows and doors when occupants leave the House.
- Keeping the House generally clean.
21. LEAVING
CHECKLIST: If the items in the Leaving Checklist are not followed,
there may be
a deduction from Guest’s security deposit.
a. All
sheets may be left on the beds. The cleaning service will remove them
from the
beds and place them in the laundry.
b. All dishes should be loaded and started in the dishwasher.
c. All
garbage should be collected from throughout the house, including
bedrooms,
bathroom and kitchen--and then placed in the garbage dumpster outside,
then lock it.
d. Recyclables are to be placed in labeled carts, near the shed. If these cart are
full,
please place the extra recycle items in the shed.
e. All
thermostats should be turn in “OFF” position. Or turn the main
switch of all
8 thermostats to "OFF" position near the
front door stain glass entrance, (foyer room).
f. All faucets and hoses should be turned off.
g. Kitchen counter top appliances should be unplugged.
h. All small appliances, such as curling iron, hair dryer et cetera, belonging
to Guest and any members of his/her party must be removed.
i. Patio / Deck furniture, Grill should be returned to the shed storage.
j. Any food left in the freezer or refrigerator will be discarded.
k. All remote controls must be placed by the TV.
l. Return one set of keys to the kitchen bookshelf and leave one set in the lockbox.
m. Close blinds in Living room, Dining Room.
n. All doors and windows should be locked.
o. Guest and
all members of Guest’s party should be out of the House at
10:00 a.m. on the day
of checkout.
22. RECYCLING POLICY:
Guests must follow instructions on Recycling Policy,
e.g. lids, caps must be discarded from bottles,
jars, cans. Bottles, jars, cans must be rinsed before
placing in Recycling Bin, No plastic bags. Lincoln
Sanitary will not pick up if rules are not followed. Our cleaning
crew will then charge a $100 fee for sorting things out.
Please see Recycling Guidelines.
*These policy guidelines are subject to change at any time and without notice.